Everyone should have the chance to say goodbye.
If you’re unwell or can’t be present at the funeral, we have options to help you feel included.
During the COVID-19 pandemic, we explored multiple ways to ensure those who could not attend the funeral in person still had a chance to say goodbye.
While COVID-19 restrictions have been lifted, we will continue to provide these additional services to support people who may have other conditions that prevent them from attending the funeral in person.
If you’re unwell and can’t make it to the funeral, we have options to ensure you’re still able to say farewell. We offer funeral webcasting through our partner OneRoom. This allows us to live stream the service for those who can’t attend in person to watch at home.
When meeting your funeral director, if you can’t make it in person, we can organise a phone or video call. If you have flu-like symptoms or believe your condition may be contagious, please let us know and we’ll postpone the meeting or make alternative arrangements.
We’re here to help you plan the perfect farewell.
If you'd like to organise a service, you can call us 24/7, or request a call back online and we'll be in touch as soon as we can.